EngineeringApril 15, 20266 min read
How we build AI agents you can trust
Four principles from two years of practice — from transparency to human handoff.
Blog
Stories, updates, inspiration.
Engineering notes, customer stories and opinions from two years of AI agents in production.
- EngineeringMarch 22, 20268 min read
RAG without hallucinations: 7 tricks from production
Good sources aren't enough. Here's how to make your agent factually reliable.
- EngineeringMarch 8, 20265 min read
Manage prompts like code: our workflow
Versioning, reviews, tests — prompts are critical business logic.
- EngineeringFebruary 19, 20267 min read
Observability for AI agents: what to track
Latency, cost, quality, safety — four dimensions you can't ignore.
- StandardsFebruary 4, 20264 min read
MCP: why you should adopt it now
Model Context Protocol is USB for AI tools. Here's why it changes everything.
- OpinionJanuary 22, 20265 min read
Why we only host in the EU, and what that means for you
GDPR isn't the problem. US cloud providers are.
