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Support

Automate customer support

80% of standard inquiries handled without human help, with higher customer satisfaction.

Use case

End the cycle of tickets that all look the same.

Order status, shipping, returns, login, password reset — 80% of requests repeat. An agent trained on your data and processes takes those requests off your team's plate and resolves them end-to-end — including actions like resending a shipment or resetting a password.

  • Available 24/7, replies in under 5 seconds
  • Understands the question, even when worded vaguely
  • Searches your knowledge base and order system
  • Escalates complex cases automatically to your team
  • Learns from every conversation — gets better the more it's used
02how-it-works
What it looks like

In a concrete flow.

  1. Step 01

    Understand the request

    User writes 'Where's my order?'. Agent detects intent and fetches the order ID from context.

  2. Step 02

    Pull data

    Agent queries your shop: 'Order 12345 — shipped yesterday, tracking DHL-XYZ'.

  3. Step 03

    Respond

    Agent answers with status, tracking link and expected delivery. On complaints: escalate to your support team.

03by-the-numbers
Results

What our customers achieve.

of inquiries solvable without a human
80%
seconds response time
5s
Available
24/7
CSAT vs email support
+22%

We'll build your agent.

30 minutes, no obligations, with concrete suggestions for your industry.